Privacy Policy

1. Introduction

At Mobile Guardian ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile monitoring services.

2. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

• Name, email address, phone number, and other contact information
• Account credentials and profile information
• Billing and payment information
• Communication preferences

Device and Monitoring Data

Through our monitoring services, we may collect:

• GPS location data and location history
• Call logs and SMS messages
• Social media activity and messaging app data
• Photos, videos, and media files
• Browser history and keystroke data
• Device information (OS version, model, etc.)

Automatically Collected Information

We automatically collect certain information when you use our services:

• IP address and device identifiers
• Browser type and version
• Usage patterns and access logs
• Cookies and tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our monitoring services
• Process payments and manage subscriptions
• Communicate with you about your account and services
• Improve our services and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or merger
• With service providers who assist in our operations (under strict confidentiality agreements)

5. Data Security

We implement robust security measures to protect your information, including:

• 256-bit SSL encryption for data transmission
• Encrypted storage systems
• Regular security audits and updates
• Access controls and authentication requirements
• Secure data centers with restricted access

6. Data Retention

We retain your information for the following periods:

• Account information: As long as your account is active
• Monitoring data: Based on your subscription plan (7-30 days for Basic/Premium, unlimited for Enterprise)
• Billing information: 7 years for tax and accounting purposes
• Communication records: 3 years

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability (export your data)
• Withdraw consent for processing

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookies for website functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• Marketing cookies for targeted advertisements

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by email or through our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Legal Compliance

This Privacy Policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We are committed to upholding the highest standards of data protection and privacy.